Edorent
shield Privacy

Privacy Policy

Your privacy matters to us. This policy explains how Edorent collects, uses, and protects your personal information.

Last updated: January 1, 2026  •  Effective: January 1, 2026

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Our Commitment to You

Edorent is committed to protecting your personal data. We do not sell your information to third parties. Your data is used solely to provide, improve, and secure our services.

Table of Contents

  1. 1 Information We Collect
  2. 2 How We Use Your Information
  3. 3 Sharing Your Information
  4. 4 Data Security
  5. 5 Data Retention
  6. 6 Your Rights
  7. 7 Cookies & Tracking
  8. 8 Children's Privacy
  9. 9 Changes to This Policy
  10. 10 Contact & Data Controller
1

Information We Collect

We collect information you provide directly to us, information collected automatically when you use our Platform, and information from third parties where applicable.

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Account Information

  • Full name
  • Email address
  • Phone number
  • Profile photo
  • Password (encrypted)
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Identity & Personal Data

  • NIN (National ID Number)
  • Government-issued ID
  • Date of birth
  • Marital status
  • Religion
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Property & Application Data

  • Property listings
  • Application submissions
  • Uploaded documents
  • Guarantor details
  • Payment records
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Technical Data

  • IP address
  • Browser type & version
  • Device information
  • Usage logs
  • Cookies
2

How We Use Your Information

We use the information we collect for the following purposes:

  • manage_accounts
    Account Management: To create, maintain, and manage your Edorent account.
  • home_work
    Service Delivery: To connect landlords and tenants and process applications.
  • verified_user
    Identity Verification: To verify your identity and prevent fraud.
  • payments
    Payment Processing: To process and verify payments made through the Platform.
  • notifications
    Communications: To send transaction emails, updates, and service notifications.
  • security
    Security & Compliance: To detect fraud, enforce our terms, and comply with legal obligations.
  • insights
    Platform Improvement: To analyse usage patterns and improve features and performance.
3

Sharing Your Information

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Edorent does not sell, rent, or trade your personal information to third parties for marketing purposes. Full stop.

We may share your information only in the following limited circumstances:

  • chevron_right With landlords and property owners as part of a tenancy application you have submitted.
  • chevron_right With guarantors you have designated, to facilitate the verification process.
  • chevron_right With trusted service providers who assist us in operating the Platform, under strict confidentiality agreements.
  • chevron_right With law enforcement or regulatory authorities when required by law or to protect our legal rights.
  • chevron_right With professional advisers such as lawyers, auditors, and insurers, where necessary.
  • chevron_right In the event of a merger, acquisition, or sale of all or part of our business assets.
4

Data Security

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

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Encryption

Data encrypted in transit and at rest using industry-standard protocols.

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Secure Storage

Data stored on secured cloud infrastructure with restricted access.

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Access Control

Strict role-based access ensuring only authorised staff access your data.

Despite our efforts, no security system is impenetrable. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.

5

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. We also retain data as required by law, to resolve disputes, and to enforce our agreements.

When you request account deletion, we will delete or anonymise your personal data within 30 days, except where retention is required by applicable law or legitimate business interests such as fraud prevention.

6

Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

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Right to Access

Request a copy of the personal data we hold about you.

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Right to Rectification

Request correction of inaccurate or incomplete data.

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Right to Erasure

Request deletion of your personal data where applicable.

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Right to Object

Object to certain types of processing of your data.

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Data Portability

Request your data in a portable, machine-readable format.

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Right to Restrict

Request restriction of processing in certain circumstances.

To exercise any of these rights, contact us at privacy@edorent.com . We will respond within 30 days.

7

Cookies & Tracking

Edorent uses cookies and similar tracking technologies to enhance your experience, remember your preferences, analyse Platform usage, and improve our services.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Platform.

8

Children's Privacy

The Edorent Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it immediately. If you believe a minor has provided us with personal data, contact us at privacy@edorent.com .

9

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by displaying a prominent notice on the Platform. Your continued use of Edorent after changes take effect constitutes your acceptance of the revised policy.

10

Contact & Data Controller

Edorent Technologies Ltd is the data controller responsible for your personal information. For privacy-related questions or concerns:

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Data Protection Officer

privacy@edorent.com
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Edorent Technologies Ltd, Benin City, Edo State, Nigeria

Your trust is important to us. We are committed to being transparent about how we handle your data.

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